Items may be returned within 14 days of receipt with tags attached for a store credit. No altered, stained, damaged, etc. items will be accepted. If tags are removed, your item will not be accepted. If it is apparent the item was worn, your item will not be accepted. We have the right to refuse a return/exchange based on our inspection of the item or garment. We are not responsible for the cost associated with shipping the item(s) back to Charleys, and if your item is refused you are responsible for the shipping cost associated with sending the item back to you. If you would like to return an item, please contact us prior to returning the item.
All sale or clearance items are final sale. These items are non-returnable and non-refundable.
Once we receive your return, the item(s) will be inspected for signs of wear or use. If returned merchandise is deemed to be in returnable condition, we will issue a store credit if the item is received within 14 days of receipt.
You will be responsible for paying for your own shipping costs for returning your item.
Due to the rapid change in online inventory, we cannot guarantee availability for exchanges. If you purchased a size or style that did not work, please return the item and place a new order for the item you would like instead.